Countless experts are weighing in on how brands must build a content strategy in this fragile age. They are largely in agreement that brand messaging must be “human” and “empathetic.” This notion shouldn’t be revolutionary, but somehow it is. Perhaps brand gurus are acknowledging that until now, the expression of their brand identity was canned,…
As we close the door on 2020, we’d also like to close the door on 2020 jargon. We’re passionate anti-jargon activists, but we’re aware that jargon is a touchy subject and a moving target. Terms that come into common use create shared understanding and experience, providing a valuable communication shortcut. However, overuse dilutes their meaning,…
We’ve said before that the best way to greet 2021 is to plan, not predict, for the future. A key part of planning? Taking a good, hard look at the events of 2020 and how they affected consumer behaviors. Today, we’re looking at some particularly astute observations about brands and consumers and how these observations…
Most entrepreneurs and marketers understand what they need to do to increase their brand’s visibility. However, the why and how often get lost in the mix. An effective content strategy can help. Some commentators suggest that volume and frequency are the most important elements of successful content marketing. They overlook a number of crucial factors,…
We’ve discussed at length the challenges of holiday messaging as well as the importance of language when building a brand and a company culture. Today, we take a closer look at end-of-year employee communications. Entrepreneur Keith Miller shared a “top 25” list of year-end messages on the Future of Working website that look straightforward –…
The marketing experts are out in full force with ideas for clever marketing strategies and cheery brand messaging this holiday season. It seems that many have taken their ideas from a past holiday season, slapped “2020” in the headline, and republished them as something new and enticing. Let’s be honest. We’re all eager for a…
On this day in 1941, Japanese forces attacked Pearl Harbor in the first direct attack on the United States by an Axis power. The following day, President Franklin D. Roosevelt delivered his “date which will live in infamy” speech. Roosevelt had been delivering fireside chats via radio since 1933. His voice was well known to…
Writer’s block is real, and everyone has an opinion about it. Maybe that’s because even respected veteran writers battle it – to say nothing of the junior copywriter facing a deadline and a pissed-off manager. Potential solutions abound. But many of them boil down to personal accountability and initiative, and writer’s block strikes equally among…
Are blogs dead? The short answer is “no.” Like Paul McCartney in 1969, blogs are very much alive, and they have a long and fruitful life ahead of them. However, skeptics love to question the value of various digital platforms in turn, which has the added benefit of keeping us all on our toes. Blogs…
During the holidays, our holiday messaging overflows with familiar expressions based on tradition and pop culture influences. Most people know what we’re talking about when we refer to the Grinch, “Yes, Virginia,” “white stuff,” and the Charlie Brown Christmas tree. But these phrases and many others have become so ubiquitous and tiresome that the holidays…