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Content strategy

Content strategy history and thoughts on its future

Content strategy is the term we use to describe the creation and distribution of content, including written and multimedia material. It came into widespread use in the late 1990s, when the internet provided a new platform for content with unprecedented reach. However, content strategy’s history is much longer, and much more compelling, than the history…

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Brand Stories

Words matter: Brand language imperatives

As we observe brands in action every day, it’s easy to think “Hey, I could do that” or “What a disaster!” and consider how we might do something differently. But in practice, building a brand and brand language that inspire trust and loyalty takes effort, insight, and patience. This work often collides with mitigating factors…